• The Power of Listening

    Jan 15, 2015

    We teach in our Communication Skills Training course that Listening is the greatest gift we can give to another. Often we have the right intentions, but our ability to listen, to truly listen to the other with the goal of understanding, gets muddled along the way. In the TEDx talk given by Dr. William Ury, Harvard Professor and peace negotiator suggests that to truly listen to another, we have to first listen to ourselves. We need to be aware of what is going on inside of us so that we can put it aside and free our minds to hear what the other is saying. He invites all of us to join a listening revolution.

  • Still Face Experiment

    Sep 22, 2014

    Non-verbal communication is comprised of between 50-90% of our message. Our ability to convey our message non-verbally begins at a very young age. This experiment conducted by Dr. Edward Tronick, Harvard Professor and Director of the University of Massachusetts-Boston Infant-Parent Mental Health program reinforces this finding. Watch as this mother and baby connect through non-verbal cues, and then what happens when the mother withholds her own attending behavior and the child does not receive the confirmation she desires.

  • It's Not About the Nail

    Jul 14, 2014


    "Don't try to fix it. I just need you to listen."

    Every man has heard these words. And they are the law of the land. No matter what.

  • 6 Questions that Will Save Your Relationships

    Jul 14, 2014
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